Shipping & Delivery
Every SINGAAR piece is prepared with care. We're committed to making your order journey as thoughtful and beautiful as the product itself.
LAST UPDATED: OCTOBER 2026From Our Hands to Yours.
At SINGAAR, we take care to prepare and pack your order before handing it over to our delivery partner. Delivery timelines may vary depending on your location, product availability and courier service.
The timelines mentioned in this policy are estimates, not guaranteed delivery dates. Unexpected delays may occur due to weather, logistics or other circumstances beyond our control.
When Will Your Order Arrive?
We aim to process orders promptly and keep you informed throughout the delivery journey.
Order Processing
Orders are generally processed within 1–3 business days after confirmation. Handcrafted or made-to-order items may require additional preparation time.
Shipping & Transit
After dispatch, delivery typically takes an estimated 3–7 business days, depending on your delivery location and courier service.
Remote Locations
Deliveries to remote areas, including some locations in Himachal Pradesh and other hilly regions, may take longer depending on courier connectivity.
Simple & Transparent.
Any applicable shipping charges will be shown at checkout before you complete your purchase.
If a free-shipping offer is available, its eligibility conditions will be displayed on the website or at checkout. Shipping charges, where applicable, may vary by order, destination or promotional offer.
Before You Place Your Order
Please check that your name, phone number, complete delivery address, PIN code and any other required details are correct. Incorrect or incomplete information may cause delivery delays or failed delivery attempts.
Keep an Eye on Your Order.
Once your order is dispatched, tracking information may be shared with you through the contact details provided at checkout, where tracking is supported by the courier.
Tracking updates may take some time to appear after dispatch. If you have not received shipping information or need help with your order, please contact our team.
Need Help with Delivery?
If your parcel is delayed, tracking has stopped updating or a delivery attempt has failed, contact us with your order number so we can help you check the status.
Delivery timelines can be affected by courier capacity, weather, public holidays, remote-area accessibility and other events outside our control.
Payment at Your Doorstep.
Cash on Delivery (COD) is available only where offered at checkout and supported for your delivery PIN code. Availability may depend on the courier and order details.
If COD is unavailable for your location or order, you may choose from the other payment methods displayed at checkout.
Need to Change Your Address?
Contact us as soon as possible if you need to correct your delivery address or phone number.
Address changes and cancellations can only be considered before dispatch where operationally possible. Once an order has been shipped, changes may not be possible.
For returns, refunds, damaged items or incorrect products, please read our Refund & Return Policy .
Contact SINGAAR.
Questions about shipping, delivery or your order? Get in touch with us and include your order number so we can assist you more efficiently.
2040, Ward No. 7, Kangra, Himachal Pradesh, India
A Little Elegance, Delivered with Care.
Thank you for being a part of the SINGAAR family. We look forward to bringing a little Indian elegance to your special moments.